Original topic:

M30s camera problem

(Topic created on: 03-19-2020 02:31 PM)
237 Views
Bhushanpawar
Active Level 1
Options
Galaxy M
Gps problem now I am facing camera freeze problem even after force stop camera app it's not starting I can't restart phone everytime to get camera get working. I send error report to samsung team.
4 Comments
Shashwat
Active Level 6
Galaxy M
All m30s user should send error report.
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Prano
Active Level 7
Galaxy M
I am using M30s, after performing factory reset and setting it as a new device without restoring any backup of apps except for contacts it had solved my problem with camera.

So if you guys are using M30s you should give it a try.

The way samsung provides OTA updates it becomes mandatory at certain times to do a full restore factory settings specially after any major android upgrade
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cs_member9
Active Level 7
Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

If you have already sent the error report, we advise you to kindly wait. Our support team will look into your issue. 

 

Thank you for writing to Samsung.

 

Warm regards,
Samsung Customer Support

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Bhushanpawar
Active Level 1
Galaxy M
After recent update camera quality degrades. 48MP camera mode samsung just switch off flash I am not understand that why?
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