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09-17-2021 01:19 PM in
Galaxy M- Mark as New
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09-17-2021 01:40 PM in
Galaxy MIt might be a phone overheating issue, please check your surroundings are not in extreme of temperatures(too hot or too cold) especially when you charge it.
It might be a battery problem in the phone and replacing it migjt solve your problem.
You can visit your nearest service center to get more light on the o
Issue.
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09-17-2021 01:42 PM in
Galaxy MOr
Send your Device log
https://r2.community.samsung.com/t5/Galaxy-M/Restarting-Issue-Device-Log/td-p/8902759
And Wait for the next update
Or
Visit Service Centre. Book a Job Sheet. Send a mail to Service head along with the Jobsheet Number.
servicehead.in@samsung.com
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09-17-2021 04:23 PM in
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09-17-2021 06:10 PM in
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09-20-2021 09:31 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for your inconvenience. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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09-22-2021 10:49 PM in
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09-21-2021 05:36 PM in
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09-22-2021 10:18 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for your inconvenience. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support