Original topic:

Galaxy m52 Display damaged by software update

(Topic created on: 06-14-2024 01:23 AM)
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Members_02LTzO0
Beginner Level 2
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Galaxy M

I have come across the Display problem in samsung Galaxy m52 5g phone . On Sunday 9th June I updated the may 1st security patch update. After update there is a vertical pink line is appearing. I contacted to service center and called customer care but no support.  All they said need to change Display. All they want to pay money because it's not in warranty. 

But why they sent such Terrible software update which damaged my phone Display.  This issue needs to be addressed. This looks like a scam getting done from company just to make money. 

20240614_011908.jpg

 

8 Comments
Rama1990
Active Level 3
Galaxy M
Make sure to visit on samsung service centre of tour phone comes under warranty then try to replace it if not then younhave to pay, even I am facing the same first oneline and then the lines will get increasing day by day when I approach the service centre on coimbatore they asked me to pay around 8000+ amount there is no response even after I posted this issue on thr X platform , only response is they told to visit the service centre but after that there is no response
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SSVG
Active Level 6
Galaxy M
Complaint to consumer forum
or else write an email to samsung India CEO with detailed explanation and proofs
I Hope it will work
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Soham30
Active Level 6
Galaxy M
2k hogaya is phone ka value
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rockzzz
Active Level 8
Galaxy M
Me to same issue facing in s22+
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Mike99
Active Level 4
Galaxy M
Warn others not to update software, but block updates
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Mohan_Krish
Active Level 3
Galaxy M
Forst mail to this id your concern

support.india@samsung.com


They will call you and tell you will not get this facility you have to pay

Then mail this ID

servicehead.in@samsung.com

And escate issue and speak
Yash_Jaiswal
Active Level 1
Galaxy M

Same green line issue with me as well

IMG-20241029-WA0001.jpg

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