Original topic:

Galaxy M52 5G greenline issue

(Topic created on: 05-08-2023 09:44 AM)
27222 Views
Sajiths1
Active Level 2
Options
Galaxy M

Dear Samsung,

I have purchased Samsung M52 5G last year. Now 1 year 2 months completed,so warranty is expired. Last day I seen green vertical line on my phone suddenly. The phone was in an idle state. I contact the customer support and they said you need to visit the service centre and they will do some software installations, and gradually the line will disappear. So next day I went to the service centre and I handed over my phone. After the preliminary inspection, they said me to screen replacement is the only option available. And the total cost is nearly 9000 !. And the interesting fact is the new screen have a warranty of just 3 months

The greenline issue seems to be a manufacturing defects from the Samsung irrespective of the series whether it is F series/M series/A series/ S series. Please do the needful.WhatsApp Image 2023-05-08 at 9.39.07 AM (1).jpegWhatsApp Image 2023-05-08 at 9.39.07 AM.jpeg

177 Comments
Galaxy M
Please don't buy samsung phone
0 Likes
mayurgavit
Active Level 1
Galaxy M
I am suffering green line issue and not physically damage
spsethi
Beginner Level 2
Galaxy M
Same issue with my M52 5g but Samsung denying therr is no such issues arising.The matter should be highlighted.why one buyer should pay 8k afte only 1.5 year . The price of the phone is not such cheap 30 k is not a small amount.
Samsung should include this handset under free service like S and A series handsets
0 Likes
prejithcv
Active Level 1
Galaxy M
I also have the green line issue for my m52
0 Likes
Aaadoo
Beginner Level 2
Galaxy M
No use afterall it's been 3 months after the line came it's extending all over the screen. I think during the update phone gets damaged.
0 Likes
iibhaviii
Beginner Level 2
Galaxy M
Got green line issue in my phone and how i dont really know not a single scratch or anything in my phone on display after the update this happened samsung is pathetic you really are damaging peoples phone for no reason. DONT BUY SAMSUNG.IMG-20231114-WA0004_1000007553_1699903992.jpg
0 Likes
heart82
Beginner Level 2
Galaxy M
My samsung m52 5g phone display showing green & pink lines after software update on 28th November 2023. It's just a 15 month old phone. No physical damage. Service center is asking rs 7000 for display replacement. Samsung should take the responsibility and fix the issue.
0 Likes
sajithvadakkan
Beginner Level 2
Galaxy M
My samsung M52 5g phone display showing green lines after software update on 16th November 2023. It's just a 16 month old phone. No physical damage. Service center is asking payment for display replacement. Samsung should take the responsibility and fix the issue in free of cost
0 Likes
Swapnilbhojane
Beginner Level 2
Galaxy M
Wow #Samsung CEO,
Exactly after one year when warranty over an update came, After I install the update and after one day I got green line over screen as I tried to restart but no use, I think this is a trick to earn more money of Samsung.
Great keep going.
This was my second Samsung phone m52 5g, I will never go for Samsung anymore.
logesh1944081
Active Level 1
Galaxy M
Me too Facing this 2 days before they have told me to pay 6500 to change the display M52 5G 20231117_094934_1000000625_1700194971.jpg