Original topic:

Galaxy M35 5G facing issues after Update

(Topic created on: 02-13-2025 08:45 PM)
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plant35
Active Level 7
Options
Galaxy M
After the February Security Patch Update the battery backup improved a little bit in Galaxy M35. But I am facing app launching delay. This device is taking much more time to open an app than before. Also it drops performance after 15-20 minutes of Gaming and it is heating much more than before. Even it heats up in day to day life simple tasks after the update.

Is anyone facing the same issues?
14 Comments
goodthings
Expert Level 5
Galaxy M
Please reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too also clear catche of all apps manually then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
plant35
Active Level 7
Galaxy M
Ok, I will try.
goodthings
Expert Level 5
Galaxy M
Your's most welcome.
cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues on your device, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Umesh07
Active Level 6
Galaxy M
Same problem in my device
My warient is 8 gb 256 gb varient
And what is yours
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plant35
Active Level 7
Galaxy M
Mine is 6/128 GB
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Umesh07
Active Level 6
Galaxy M
So thsi is software problem not our devices
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Umesh07
Active Level 6
Galaxy M
My device getting hot in normal use what's yours
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plant35
Active Level 7
Galaxy M
Same
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