Original topic:

Galaxy M31 Freezing and restarting automatically

(Topic created on: 04-25-2022 06:25 PM)
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ArunM31
Active Level 1
Options
Galaxy M
After Android 12 update m31 freezing and restarting automatically many times. Can't use mobile. 
Previously received same complaint and I have changed motherboard one year before. 
What is the solution for this. 
15 Comments
iamAmeer
Active Level 6
Galaxy M
Many people complaining about motherboard issue in phones with Exynos 9611 chipset after Android 12 update.
JithinAjith
Expert Level 1
Galaxy M
Only M & F series . No issues in Samsung Galaxy A51 ( Exynos 9611 )
SrajTech
Expert Level 5
Galaxy M
Last year you got the motherboard replacement for free, in warranty??
0 Likes
ArunM31
Active Level 1
Galaxy M
Yes.
0 Likes
Prateek500
Active Level 5
Galaxy M
Uninstall unwanted apps
Clean your ram as much as you can.

0 Likes
Prateek500
Active Level 5
Galaxy M
Put all apps to deep sleep and restart your phone
0 Likes
Prateek500
Active Level 5
Galaxy M
Connect your phone with pc or other mobile with the help of otg until your phone starts showing charging animation . Press volume down and power button simultaneously untill the samsung logo appears , release the keys. There with the help of volume keys navigate wipe data factory reset option and press the power key to select after that restart your device.
0 Likes
Galaxy M

Dude doesn't work. Tried everything possible legally.

Galaxy M
No solution it's hardware problem. Finally you know what to do change MB.
0 Likes