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03-11-2023 03:36 PM in
Galaxy MAfter updating my M21 a week ago, i got the problem of Phone restarting. so i suggest you guys to do not update your phone, if you don't want this issue.
update details say about so called "stability improvement & bug fixes" and "new and / or enhanced features". But i guess its right, willingly or unwillingly, they sure added a feature of "unwanted phone restarting."
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03-11-2023 03:41 PM in
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03-16-2023 09:54 AM in
Galaxy Mbut i uninstall most of the application except for Whatsapp, linkedIn. There is others which are default apps which i cant uninstall. But still issue is same.
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03-17-2023 03:38 AM in
Galaxy M
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03-22-2023 05:40 PM in
Galaxy MDear Samsung member,
Greetings from Samsung customer support.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Kindly use a genuine Samsung charger.
Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function
Method 1
Please follow the below steps:
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.
Please follow the below steps:
Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).
Thank you for writing to Samsung.
Warm regard,
Samsung customer support
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05-07-2023 10:12 AM in
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07-02-2023 12:34 AM (Last edited 07-02-2023 12:36 AM ) in
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07-02-2023 01:06 AM in
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09-02-2023 01:50 AM in
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07-07-2024 07:04 PM in
Galaxy M