Fingerprint sensor issue.

[chintan2304]

After getting One UI 6.1 update, now I'm so much irritate that why I update my phone..!!!

Firstly Samsung played with AOD now I observed after One UI 6.1 update on my Galaxy M34 it's fingerprint sensor many time failed to read fingerprint. Previously it is working fine but now it becomes headache to me...even my phone is new (not more than 1 month)

Samsung team please fix it...

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[Umangmathur]

Try complaining to samsung support through samsung members app

[switedevil]

Kindly reset your device .

[chintan2304]

Ha ha ha..😂

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly perform the following steps to resolve your fingerprint issue please visit this link: https://www.samsung.com/uk/support/mobile-devices/my-fingerprint-scanner-isnt-working/

If the issue still occurs, kindly report the problems using a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support