Original topic:

Eye and nerve problems due to super amoled display

(Topic created on: 08-18-2020 10:48 PM)
1716 Views
Sousam20
Active Level 3
Options
Galaxy M
have bought samsung M30 and M31 only 2 days ago through Amazon.But both the phone hurts eye, creates very painful feeling to eye, nerve even impossible to walk,look etc. I have known that pwm technology in reducing brightness is the main culprit. Now what to do? How to tackle that. I want replacement by IPS display without pwm technology. I have invested almost 30000 rupees . Is not the responsibility  of samsung  as a reputed brand to look after that matter..
24 Comments
Anikroyale
Expert Level 5
Galaxy M

I sincerely apologize if I was rude at any point in my previous reply. I am not defending Samsung, I am trying to say that you should send a feedback through Samsung Members app about your trouble and also should directly email the CEO about this issue. Samsung has a lot to improve and they are on their way of doing so. Once again, I never meant to be rude and I sincerely apologize if I was rude at some point. I know what issue you are facing. How many days has it been since you received the phone?

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SuBhaM_SaNtRa
Active Level 7
Galaxy M

Sir,

 

Thank you for sharing your issue.

 

https://www.sankaranethralaya.org/

 

https://medmonks.com/blog/top-10-eye-surgeons-in-india

 

Please click on this links, I think your problem will be solved.

 

 

Thanks.

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Samsung_Support5
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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SuBhaM_SaNtRa
Active Level 7
Galaxy M

Use this Screen Guard. 

https://stillersafe.com/

 

I am sure your problem will be solved.

 

 

 

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dharanikanth7
Beginner Level 3
Galaxy M

I too feel the same... i think Amoled/LED cause much eye strain than LCD. I used iphone7 for 3years and hours together. But not felt any eye strain. presently I'm using S10 where I feel more strained to my eyes.

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