Expressing Deep Gratitude for Fixing the Screen Problem on My Samsung Galaxy M51

[VarunPuro]

Dear Samsung Support India,

I wish to express my sincere gratitude to Samsung's support team for their remarkable assistance. Recently, I encountered a screen issue with my Samsung Galaxy M51, which was causing persistent flickering.

Always on display with faded colour 

Upon reaching out to Samsung's customer support, I was pleasantly surprised by their swift and professional response. They patiently listened to my concerns, guided me through troubleshooting steps, and promptly arranged for a technician to assess my device.

What truly stood out was Samsung's willingness to take full responsibility for the issue, despite my device being out of warranty. They generously offered a complimentary screen replacement, sparing me the expense of repairs.

New display with normal always on display 

This unwavering commitment to customer satisfaction not only resolved my problem but also reinforced my trust in Samsung as a brand. Their dedication to ensuring their customers' happiness is truly commendable.

I want to extend my heartfelt appreciation to the entire Samsung support team for their exceptional service. I eagerly anticipate continuing my journey as a contented Samsung customer and will gladly recommend their products and services to others.

Samsung, your dedication to ensuring my satisfaction has not gone unnoticed. 

Special thanks to executive Garima Malhotra.

❤❤❤

Thank you!

Note:- Ab update krne ki jaldbaji nhi krunga😅

[Pradipparui]

How many times after talking to Samsung's customer support did they told you that they will replace your screen for free?

[Naveen253]

Apart from replacement, Is there any other solution for this problem.
I contacted the samsung technical team but the reply was not convincing. They are asking me to replace the display at my own expenses for which I didn't agree.

[VarunPuro]

There is no other solution, replacement of screen is only option

[Galaxy05]

I am also facing the same issue bro.
How do I convey Samsung to do same for me.
I also visited Samsung Official Service center but they asked 8,000 rupees for the screen replacement

[Galaxy05]

Bro How did you convince them to assist you further please reply.
Because I have reached the out through customer care service and they simply offerd me to visit service centre which I did but the technician asked me to pay ₹8000 to replace the screen. Jo ki mai nahi hi karne wala.
So please reply how do I convince they to treat well

[ThakurRohit]

Display issue background me red coluer dikh raha h

[ThakurRohit]

Bhai samsung walo ko mail Karo problem solve hoga

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable feedback regarding Samsung services. We are continuously working to make our products better and more efficient.

Warm Regards,
Samsung Customer Support