Original topic:

Expressing Deep Gratitude for Fixing the Screen Problem on My Samsung Galaxy M51

(Topic created on: 09-25-2023 07:32 PM)
1570 Views
VarunPuro
Active Level 4
Options
Galaxy M
Dear Samsung Support India,

I wish to express my sincere gratitude to Samsung's support team for their remarkable assistance. Recently, I encountered a screen issue with my Samsung Galaxy M51, which was causing persistent flickering.

image
Always on display with faded colour 


Upon reaching out to Samsung's customer support, I was pleasantly surprised by their swift and professional response. They patiently listened to my concerns, guided me through troubleshooting steps, and promptly arranged for a technician to assess my device.

What truly stood out was Samsung's willingness to take full responsibility for the issue, despite my device being out of warranty. They generously offered a complimentary screen replacement, sparing me the expense of repairs.

image
New display with normal always on display 


This unwavering commitment to customer satisfaction not only resolved my problem but also reinforced my trust in Samsung as a brand. Their dedication to ensuring their customers' happiness is truly commendable.

I want to extend my heartfelt appreciation to the entire Samsung support team for their exceptional service. I eagerly anticipate continuing my journey as a contented Samsung customer and will gladly recommend their products and services to others.

Samsung, your dedication to ensuring my satisfaction has not gone unnoticed. 

Special thanks to executive Garima Malhotra.

❤❤❤
Thank you!

Note:- Ab update krne ki jaldbaji nhi krunga😅

VarunPuro
Active Level 4
Galaxy M
👍
0 Likes
PankajS10Lite
Active Level 4
Galaxy M
Hello brother?? Do you remember me??
VarunPuro
Active Level 4
Galaxy M
Yes
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ThakurRohit
Active Level 2
Galaxy M
Flickering problem m51
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Roni100
Active Level 1
Galaxy M
I have same problem bro. My dark mode is truly gone
0 Likes
Galaxy M
Im having this issue same on my samsung a70 started from Jan 2023 , and still after an update came ,there is no solution, I want to tell you sell your phone when it become normal color for some time
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VarunPuro
Active Level 4
Galaxy M
I want to sell only as i get better offer
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Pradipparui
Beginner Level 2
Galaxy M
What did you do after talking to Samsung's customer support??
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VarunPuro
Active Level 4
Galaxy M
They provide a screen replacement
0 Likes