Original topic:

Dual sim problem

(Topic created on: 04-27-2022 05:39 PM)
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rahulsarath
Beginner Level 4
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Galaxy M
Dear friends, I have problem with my Samsung m31, dual sim is not working properly. One sim working properly and another sim doesn't works properly. Data, calls gets lost everytime. Please help me to sort out this problem
1 Comment
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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