Original topic:

Do not buy Samsung

(Topic created on: 06-26-2023 07:21 PM)
120 Views
Samsungisshit
Beginner Level 2
Options
Galaxy M
Samsung is worsted phone company there is too much network issues and laging problem i tried to reach out but no response from the company
I never suggested to buy Samsung products 
6 Comments
BeingRaviM
Active Level 6
Galaxy M
Which model you have?
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SRIMAN7382
Active Level 6
Galaxy M
Once check through diagnostic app in samsung members
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Cnusri
Active Level 7
Galaxy M
If you say your problem someone spam u from gp
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Chaudhary
Active Level 7
Galaxy M
Ok
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cs_member10
Expert Level 5
Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Kindly restart your smartphone once and also re-insert your SIM card.
Check device network in an open area: Kindly check your device in a different location/network coverage area.

Check device network mode settings
Please follow the below steps.
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.
Note: We recommend setting device network mode as LTE/3G/2G (auto connect) mode.

Kindly do check the same SIM card in another phone or another SIM card on the same phone to verify the issue.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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