Display issue

[Grvhnk]

My Samsung M52 set is having line problem in display due to software update, so I want to get the display replaced for free. Because this problem is due to Samsung's software, not because of me.

[_Rohit_Pathak_]

Go samsung authorised service center near you and solve the problem

[Kuldeep_Raval]

Free screen replacement is not available for your phone except you have purchased screen replacement plan.

[Grvhnk]

Free replacement

[Grvhnk]

Ye issue samsung company ke software ke wajah se ho rahi to coustmer kyon charge dega

[ARJUNB]

Gajab bejati hain first we wait for an update.

But now we get scared of an update

[lArunDhillonl]

हमारे साथ भी हुआ, green dispay हो गई अब green dispay ही use कर रहा हूं।

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

[Grvhnk]

Without charges