Display issue in M31

[Ankur4u]

I can notice greenish tang coming from top screen in dark mode....or in black screen....i hope you fix it through software update....and i am also disappointed with front camera performance 

[Ankur4u]

try to do what i said....

[jyoti22]

Tried not working than also

[jyoti22]

It is one month old phone and getting the prob.

[Ankur4u]

then you can approach service center....it will come under warranty i guess....

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve the issue kindly follow the given below steps:-

1. Check device in safe mode:- Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.

2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[KDatta]

My screen turned purple within 15days of purchase. There is no fall or any other t damage to phone. I have to pay 5600 toh get it repaired....5600 for a 15days phone. This is horrible.

[btalwar]

Just so you know your consumer rights, you can simply file your complaint at National Consumer Helpline https://consumerhelpline.gov.in/ . I have done the same and will now approach them legally.  My phone got purple patch after 20 days of its receipt.

[littleme]

i face screen dull after update my phone (m31)

[okji]

M31s samsung new mobile purchase but display laining problem so please return this product so help to me

[okji]

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