Original topic:

Display Line problem!

(Topic created on: 06-19-2023 01:43 PM)
288 Views
kalam13
Beginner Level 5
Options
Galaxy M
Suddenly got this green line in M52 out of nowhere. After a little bit of research work found out that this display malfunction is due to the software bug and it has not improper usage (which was stated as reason in the Service Center) Not even single dent/scratch mark/water damage in the mobile. I kindly request samsung to provide free screen replacement for all its consumers facing this issue. Otherwise this can be considered a SCAM!! Never going use/suggest a samsung product again.

image


5 Comments
Galaxy M
0 Likes
Galaxy M
Can you share what was mentioned by service center in a screenshot 🤔
0 Likes
cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
irshadizzath
Active Level 4
Galaxy M
Have you got it replaced
0 Likes
PranayParab
Active Level 3
Galaxy M
Did you get the replacement?
0 Likes