Disappointed

[krishh1993]

I had been the big fan of samsung and using it's phone since 2006 but I really very disappointed with m31s with internet problem, since the day I purchased the phone internet problem was there , while internet on others phones run smoothly on the same place with same network my phone doesn't work, later I came to know that this problem is with all samsung m31s phone which makes me very disappointed, this wasn't expected with such a big brand like samsung that I use cheap network related parts for cost cutting, I m really very upset n will never use any product of Samsung in future.

[ӇƛSӇƬƛƓ_SƲƦƳƛ]

It's really disappointing 😕.. in M series smartphones various problems are facing...users..

[souravKhan]

It's not related to "cheap parts" thing.

M series phones don't have CA that's the main reason for slow internet connection. I mean the chipsets used in M series phones does support CA but it's locked by Samsung by default.

[Edwin7878]

Yeah right ...
But some exynos chipset samsung phones can't even reach the network speed of other phones which doesn't have CA .
The network reception in exynos chipset us not good as other chipsets ..
This could be solved by CA if samsung thinks

[IcyJay30]

Number of antennas, mimo, qam etc also play role not just chipset

[souravKhan]

Yeah I know. *I didn't say chipset, I said CA support.
Most of the midrange Samsung phones ( non 5G models ) have the same number of antennas & other stuffs. The only thing that varies is CA support. That's why I didn't mention any of the things you've said.

[krishh1993]

I m not technical expert ... I just mentioned the problem m facing with m31s

[PTiwari007]

Me too face internet connectivity...

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support