I am facing a serious issue on my Samsung Galaxy M35. Even when no apps are actively running, the RAM usage remains abnormally high. This is completely unacceptable for a new device.
Due to this issue:
-->The phone becomes slow and unresponsive
-->Background apps are killed instantly
-->Performance is poor even for basic usage
-->Device heating increases unnecessarily
This clearly shows poor RAM optimization in One UI. A smartphone should not consume excessive RAM without any active apps.
I expect Samsung to:
Fix this issue immediately through a software update
-->Improve RAM management and system optimization
-->Ensure stable and smooth performance
-->If this problem is not resolved, it will severely affect user experience and trust in Samsung devices.
Take this issue seriously and provide a permanent fix as soon as possible.
Based on your concern about the other storage in the device, we would like to inform you that the “Other” storage category contains data from apps you have installed on your smartphone or tablet. It includes items such as system files, cached data, and temporary files that do not fall into any other storage categories which unfortunately, cannot be removed.
I would like to inform you that you can reduce the data in the other storage by clearing the cache of the applications. This will reduce some storage. This storage mostly contains the system files, so storage can't be reduced.
● How to clear app data
Open Settings >> Tap Apps >> Tap the app you wish to clear data from.
Please note: if you delete files from an app you often use, the app will run slower.
Tap Storage >> Tap Clear cache or Clear data >> Clear data and clear cache selected.
I have already cleared app cache and data as instructed, but the issue still persists. RAM usage remains abnormally high even with minimal background activity and limited app usage.
This indicates that the problem is not app-specific, but related to system-level memory management and One UI optimization. The current RAM allocation, background process handling, and memory compression do not appear to be efficiently optimized on this device.
Samsung should address this through Device Care by improving RAM management algorithms, background task control, and system optimization frameworks. A software update is required to ensure stable performance, efficient memory utilization, and proper resource allocation.
The device should deliver smooth, consistent performance comparable to Google Pixel devices, which maintain better memory optimization and fluid user experience.
A proper software update is required to fix these issues.
