User100
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05-16-2022 09:12 PM in
Galaxy M
I have recently contacted the whatsapp support team who has already told me there is no potential harm to use a mobile phone with broken screen but still I wanna ask here
How much protection my galaxy device has been compromised with these crack lines and that minor wound?
Please respond 🙏
3 Comments
PrateekPriyadar shy
Expert Level 3
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05-16-2022 09:44 PM in
Galaxy M
So it seems that's a temperd glass.
So discard it and get a new one.
So discard it and get a new one.
User100
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05-16-2022 11:14 PM in
Galaxy M
It is not....I havent applied any other protector over the handset I got inside the box cause it was mentioned that it has gorilla glass 5 so can easily tackle a waist-height fall with minimal damage and scratches.
cs_member10
Expert Level 5
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05-28-2022 04:48 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
Whether it's a product repair or just some help and advice. There are authorised service centers across the IN that can help you.