Original topic:

Samsung Galaxy M51 Display Green/ Yellow

(Topic created on: 12-12-2022 09:21 PM)
3066 Views
TUSH_M51
Active Level 6
Options
Galaxy M
Hi Guys,

This is to inform you that as we have received OTA update in1st Oct -2022 there was major bug push in this update bySAMSUNG about screen became Green/ Yellow completely and Deep Black gone which SAMSUNG So calledSuper AMOLED + display looks likeTFT. I have attached full evidence of it you can see this, Also I had recently visitedSAMSUNG SERVICE CENTRE I knew it what they would told me after tested all the things you need to change display which cost around8000/-Rs And my phone display not even broken or any scratch nothing on display, just because customer forcefully to buy their brand new phone, because this phone completely 2 year's older now and still customer using that and howSAMSUNG will cover their Business targets. I raised complaint throughSAMSUNG MEMBERS APP even if not resolved by upcoming OTA update then I will definitely switch to other brand.



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SAMSUNG GALAXY M51

#SamsungIndia #SamsungMobile 
21 Comments
CODM6567
Expert Level 5
Galaxy M
It's a hardware problem I think so.
Software has little role in it
Write complain to CEO mail if u didn't get satisfactory response.
Sid_Karna
Expert Level 5
Galaxy M
Hmm Samsung displays are not durable these days..if it last for more than 2 years, you are lucky.

S9, s20 series, note 20 ultra all have this issue.
Anonymous
Not applicable
Galaxy M
Same problem
0 Likes
TUSH_M51
Active Level 6
Galaxy M
Yup SAMSUNG making very cheap quality display specially M series
Priyanshu21
Active Level 3
Galaxy M
It is an software problem
I am also facing same problem
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TUSH_M51
Active Level 6
Galaxy M
Yes bro but SAMSUNG ignoring their customer and still not pushing an OTA update since October-2022 that's the reason everyone hates SAMSUNG
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cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Customer,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.


Note: Available screens and settings may vary by wireless service provider, software version, and phone model.


Adjust color settings manually
Hmm, something doesn't look quite right. Maybe the color balance is off. We can help you adjust the color settings.

From Settings, tap Display, and then tap Screen mode. Tap Vivid or Natural.

Next, adjust the slider to make the display look cooler or warmer. Tap Advanced settings to manually adjust the screen's color. Please be aware you can only adjust the White balance and Advanced settings while in Vivid mode.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

0 Likes
Satish Dutt
Active Level 1
Galaxy M

Are you a Robot! This issue is happening all over S series and in my M51. Kindly issue the fix for this.
I am throwing this Stupid phone to Garbage and never looking back to Stupid Samsung! have had enough with this beyond stupidity way of handling the issue.
Give us a FIX dammit!

Riju Razak
Beginner Level 4
Galaxy M
Did u get it fixed??
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