Charging issue in galaxy m31s

[NitinNara]

My galaxy m31s takes nearly 3hr for 100% charging, today it take 2hr 15 min. For charging 25% to 100% , while fast charging was enable , 

Is this problem with other people as well ?

I optimize my device after several days regulerly.

[Shaurya7]

Try this steps, it might work -
1. Try to charge your device with other Samsung charger and cable, it's possible that your charger or cable is damaged so try with other Samsung charger and cable.
2. Wipe cache partition.
3. If this problem has started after installing any app, uninstall it.
4. Factory reset your device.
If this works then mark this as solution.

[sfxut03]

What, Even my M21 with 15watt fast charger charges my phone fully in 2hrs 40 minutes...what's wrong with you...you can switched off your phone befire charging

[AMPK]

Yes it takes 3 hrs+

[Anikroyale]

Nope, its fine for me 😶

[RufusM31s]

Hmm. That's bad🤔. Mine takes 1hr 20min to charge from 19 to 96%, for comparison... Try not charging overnight, and when u keep it for charging, keep it as cool as possible. The cooler the phone the faster it charges.
PS: don't keep it in freezer for the sake of cooling it down🤣🤣🤣.

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support