Original topic:

Camera wrong colour detection

(Topic created on: 12-24-2024 06:19 PM)
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ŠÂM-M35
Active Level 5
Options
Galaxy M
Galaxy M35 is having worst camera consistency along with color detection.
I'm showing 2 photos. Where 1st it was violet, 2nd one was blue. Original color is blue.

image
violet


image
blue with slight violet hue


please optimise the camera with the software
9 Comments
RajRC
Active Level 9
Galaxy M
Do Focus properly
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ŠÂM-M35
Active Level 5
Galaxy M
on the focus, it's violet. out of focus it's blue
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RajRC
Active Level 9
Galaxy M
Hm isliye bole focus karo
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ŠÂM-M35
Active Level 5
Galaxy M
aap phle maine jo likha h wo padho. then dekho aap kya bol rhe h.
the true color is blue. Now please read carefully
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TechieUS
Expert Level 1
Galaxy M
Camera also detects IR LIGHT. Do same test with another camera and compare.
ŠÂM-M35
Active Level 5
Galaxy M
Bro. fyi samsung now a days giving **bleep** services to mid budget phone. Don't defend them. I've been using samsung for 6 years. M10 was priced ₹8999 the colour accuracy was superb. Next F41, priced ₹14999 again, color accuracy was superb.
now a days M35 at the price bracket of 20k still the colour accuracy camera performance is the worst in this segment if you compare with those phones. So make sure that when you're defending a company against a user, do some study.
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Wodehouse
Expert Level 5
Galaxy M
Use night mode. The wrong rendering is due ambient light,artificial light has lower colour temperature than sun. Each light source produce different colour temperature. With mixed lighting the phone camera takes average reading across the frame. Accurate reproduction depends on sensor sensitivity and post processing algorithm.
Hope this helped.

If this answered your query please tap 3 vertical dots to the right of my reply and tap resolved. Thank you 😊
ŠÂM-M35
Active Level 5
Galaxy M
will seee
cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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