Original topic:

M31 one UI 3.0 camera bug

(Topic created on: 01-26-2021 10:24 PM)
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t4techdroid
Active Level 9
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Galaxy M
. Bad live focus. The edge detection is not good . (Previous the blur was perfect in one ui 2.0 and 2.5)
. Super steady mode colour isn't proper. 
8 Comments
Galaxy M
kindly share this in feedback section
t4techdroid
Active Level 9
Galaxy M
I even reported in beta version but no use .. plz every one support and try to send the same bug report on camera issue (live focus)...
Haque1988
Active Level 1
Galaxy M
post in samsung help centre
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Venkat9377
Active Level 8
Galaxy M
wait for next updates...
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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

 

* Reset camera settings
Camera > Settings > Reset settings > Reset.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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t4techdroid
Active Level 9
Galaxy M
Had done all the above measures. But its truely a software issue 😕. Need improvement in live focus mode edge detection.
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UtpalMandal
Active Level 7
Galaxy M
This is a bug of One UI 3. Every modal facing camera focusing issue .
Already reported .
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Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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