Original topic:

Camera not work proper

(Topic created on: 01-27-2022 10:27 PM)
391 Views
PRASHANT23
Active Level 3
Options
Galaxy M
Samsung M51 most camera functions are not working and when I am open camera app they not work properly  and close automatically 
8 Comments
Galaxy M
Use full diagnostic
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Div001
Active Level 9
Galaxy M
Clear app cache and then try again
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Edwin7878
Expert Level 5
Galaxy M
Clear cache and data of camera app from its app info > storage
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PRASHANT23
Active Level 3
Galaxy M
I am already diagnosed
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.

Reset camera settings
Please follow the below steps:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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PRASHANT23
Active Level 3
Galaxy M
Ok
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PRASHANT23
Active Level 3
Galaxy M
Thank you
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PRASHANT23
Active Level 3
Galaxy M
I never ever update my m51 coz many people having a problem with new UI 4.0 as well as new anroid 12
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