M34 Camera bug

[dexter41]

Sir please solve this problem when I open camera in any app at that time in see blur camera although my camera was goog and I notice that when I shake my mobile quickly at that time camera work as properly this is the proper bug not any kind of problem from my side earlier I also post 2 3 times this problem and this problem was happen from last 1.5 years I also generate bug report but I don't know how to send it and i also sure if I go to your service center that kind of problem they definitely say this is camera problem or any hardware problem and they charge from my side so please give solution and also not give reset your camera and troubling shooting and any tricks that was done earlier this is the last time other wise I may take action from service issue side

[goodthings]

Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[dexter41]

And also this photo take around 5 6 cm away so not a macro or any thing

[goodthings]

You're welcome to here.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support