Original topic:

Brave opens instead of File Manager when switching from MX Player

(Topic created on: Tuesday)
39 Views
DarkPrincePoP
Active Level 2
Options
Galaxy M
On my Galaxy M34 5G (One UI 7), when a video is playing in MX Player and I switch apps using the task changer, trying to open My Files or ES File Explorer launches Brave browser instead.
This only happens when Developer Options animation scales (Window/Transition/Animator) are set to 0.5x or 1x.
With animations disabled, the bug does not occur.

Tried Turning off dev options, no defsult set for brave, nothing works 
It used to happen that "my files" explorer open instead of brave and it became frustrating so i uninstalled ES but then again this problem came as brave opens now 
2 Comments
cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
DarkPrincePoP
Active Level 2
Galaxy M
I did it already
They are saying to factory reset (hard reset)
But i cannot right now
0 Likes