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Original topic:

Battery drain issue in M51.

(Topic created on: 01-24-2021 08:33 AM)
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abhishekkarn112
Active Level 1
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Galaxy M
 I have bought it a month ago. Its battery performance is not giving as expected. The battery fully drain in a day. At night with in 6 hrs 8% of battery drains though I have closed every thing in background. I have tried every possible solution but it didn't workout. I have also sent it to service centre they reinstall the software as they said. But i have consistently getting a day battery life. 6-7hrs of screen time. Also they said there is nothing wrong with battety, it is normal. But I'm saying not normal as I'm techei guy why is this issue am facing. It should give 12+ hrs of screen time on normal use. Even my usage is very normal. Also I'm not gamer though.  I am charging this phone in a day. 
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12 Comments
Galaxy M
Have u contacted with samsung officials. What can we do now? Are u from nepal then dm in fb.
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kosika
Active Level 7
Galaxy M
I complained it in the mail. They told to follow few procedures which help in optimizing the battery. They don't work because that's not the problem. It has serious battery drain issue that company should soon look after. All we can do is share our experience with the device in this app so that samsung work team will see it. They can solve the problem if we all demand our issue. Just share it. we will see it. Samsung has solved many issues before through software updates. we will wait.
I am from Telangana
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Galaxy M
Thank you bro. I'm from nepal. and I don't have secure folder in this phone.
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