Original topic:

Banking app issues

(Topic created on: 12-20-2023 09:22 AM)
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premnathnr
Beginner Level 2
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Galaxy M
Why only banking apps shows check your Internet connection / no Internet connection, but all other apps enjoying the Internet in same mobile..... kindly help in this case..... thanks in advance...
2 Comments
BlueStarn
Active Level 6
Galaxy M
If u r using yono sbi app then i must say that app really **bleep**, its the fault of the app, neither the phone nor wifi connection
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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