Automatic restart problem

[VINTAGE020]

Samsung should release an update as soon as possible to fix the auto restart problem.    it ls very difficult to use the mobile , whenever I am doing any work it's restarting automatically 😔

[BuntyMET]

This is motherboard problem. Need to replace the motherboard

[VINTAGE020]

Are u sure ??? I heard that's it's the problem of corrupted software

[potter11]

It is new update problem

[potter11]

Yes even my phone is freezing and restarting several times

[hypnoz]

Ya mine too.its happening to me after the new update

[Rana198]

Hang and auto restart problem is painful for me.

[Dharambajaj]

My phone also after update

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Kindly use a genuine Samsung charger.

Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function
Method 1

Please follow the below steps:
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.

Please follow the below steps:
Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

[VINTAGE020]

Heys guys day before yesterday I have performed wipe cache partition , after that my mobile phone works normal and fast .. Automatic restart problem didn't occurred till now .. I hope it's fixed ..now u guys should also do the same u can watch the video on youtube on how to wipe cache partition hope this helps ..hurry up do this and let me know if it worked or not?.