Original topic:

April 01 patch update fails. Device is dead

(Topic created on: 04-10-2020 08:09 PM)
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GoTo2234
Active Level 5
Options
Galaxy M

IMG_20200410_152042 (1).jpg

April update has crashed my M31 device. Can't do anything with this now. No reboot or factory reset or hard reset etc. Update Fails at 29% with an error.

imjoker2611
Active Level 9
Galaxy M
#shameonsamsung
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himansh221
Active Level 6
Galaxy M
power off phone then
power button and volume up button click same time
then factory reset it
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Devv_007
Expert Level 5
Galaxy M

Boot to Download mode in phone>Install Odin tool in PC and download your phone's official firmware from sammobile.com>follow steps in website>Reinstall firmware and check issue.

ferozukhan
Active Level 1
Galaxy M

Thanks. Reinstalled official stock firmware using ODIN. Working fine.

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Niyam
Beginner Level 2
Galaxy M

Hey, Can you please explain the procedure in more details?

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Galaxy M

Does this format our entire data on phone ??

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Devv_007
Expert Level 5
Galaxy M

Yes it deletes all user data.Also there is no way to recover your data.Its already lost.

ferozukhan
Active Level 1
Galaxy M
Install Samsung USB Drivers and ODIN for Android 10 on your PC - v3.14.1 (Android 10 version) : https://www.dropbox.com/s/f6b08rsxk1tdxck/Odin3-v3.14.1.zip?dl=1 For details Refer URL : https://www.androidinfotech.com/download-odin-all-versions/ Download Galaxy M31 official stock ROM (Full speed download) : https://samfw.com/firmware/SM-M315F/INS/M315FXXU1ATB7 Refer these URLs for Stock ROM installation details : https://www.androidinfotech.com/samsung-galaxy-m31-android-10-stock/ (Go to Manual Method section) https://www.getdroidtips.com/how-to-enter-download-or-odin-mode-on-galaxy-m31/ Note: Select CSC file if you want to do a clean install or you can Select Home_CSC if you want to keep your apps and data.
chitti1998
Expert Level 1
Galaxy M
try smart switch
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Samsung_4VcTTp6
Beginner Level 2
Galaxy M

stuck with the same problem, waited for 6hrs for the battery to die. Thought it'd kill the process and the phone will start as normal. Kept for charging and in some time this screen comes again. the volumedown+power button for 7sec doesn't work as others mentioned. Reboots and gets back to the same screen. How to fix this, please!

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