Original topic:

HEATING ISSUES. my galaxy m30s is heating problem after android 10 update.

(Topic created on: 04-09-2020 09:13 AM)
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rockcho
Beginner Level 4
Options
Galaxy M
My galaxy m30s is heating after September security patch update. Before update no problem in my galaxy m30s. So please solve this issue 
6 Comments
Nishant1997
Beginner Level 2
Galaxy M
it will solve after another update
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darshan98
Active Level 9
Galaxy M
what is the next update time
.....?
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Nishant1997
Beginner Level 2
Galaxy M
Company will roll out update ones the issue is addressed
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rockcho
Beginner Level 4
Galaxy M
please tell me for next update timing
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vipexjasoliya
Active Level 6
Galaxy M
Hy bro all android 10 user ( m30s,a50, a50s ..) comen heating issu

don't worry Samsung fix this issue next ota update
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cs_member9
Active Level 7
Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

 

1. Decrease the screen brightness: If your device is heating, decrease the screen brightness sometimes high brightness level may cause the heating issue.

2. Close background running apps: Click on recent application button located to the left of the home button.

 

If the issue still persists, kindly attach the log file and send it to us in the Samsung member application (attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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