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04-09-2020 09:13 AM (Last edited 10-07-2020 08:56 AM ) in
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04-09-2020 10:05 AM in
Galaxy M- Mark as New
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04-09-2020 10:36 AM in
Galaxy M.....?
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04-09-2020 10:49 AM in
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04-09-2020 10:55 AM in
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04-09-2020 12:51 PM in
Galaxy Mdon't worry Samsung fix this issue next ota update
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04-23-2020 11:56 AM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned step to improve the performance of the device:
1. Decrease the screen brightness: If your device is heating, decrease the screen brightness sometimes high brightness level may cause the heating issue.
2. Close background running apps: Click on recent application button located to the left of the home button.
If the issue still persists, kindly attach the log file and send it to us in the Samsung member application (attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support