Neeraj_03
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08-01-2022 10:01 PM in
Galaxy M
My apps are getting crashed. If you use any apps approximately 2 -3½h then your apps got suddenly stuck and get crashed.
I use apps likes chrome and YouTube for 2,3hours and these get slow down after 1hours , They get reload when i do multitasking and after long use they become slow and cashed when you are watching a video and tap the full screen button (in full screen landscape mode).
Please fix this issue and i have attached the crashed report.
Note-My apps and phone are Updated ,i faced this issue even after use default version of YouTube and chrome.I also Cleared data and Factory reset but issue not solved.
Hope you solve this in next update on my Samsung galaxy m52
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08-08-2022 12:41 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:
* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
