Original topic:

Anyone try factory reset for m30s issue

(Topic created on: 08-12-2021 10:20 AM)
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RBS27
Active Level 2
Options
Galaxy M
Is there any solution obtained by resetting factory default to overcome m30s restarting and hanging issue. Unable to use for past 2 days
6 Comments
RBS27
Active Level 2
Galaxy M
It's off
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abhiibhatt
Active Level 3
Galaxy M
From when u got this isssue?
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RBS27
Active Level 2
Galaxy M
Past 2 r 3 days
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abhiibhatt
Active Level 3
Galaxy M
Me from the june update
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Galaxy M
The only way is to wait for the next update or replace the Motherboard

Send your Device log

https://r2.community.samsung.com/t5/Galaxy-M/Restarting-Issue-Device-Log/td-p/8902759

And Wait for the next update

Or

Visit Service Centre. Book a Job Sheet. Send a mail to Service head along with the Jobsheet Number.

servicehead.in@samsung.com
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/ 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,  
Samsung Customer Support

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