Original topic:

Android 14 Update Issues

(Topic created on: 01-16-2024 07:28 AM)
1363 Views
KG23
Active Level 4
Options
Galaxy M
Post One UI 6 update, the Samsung keyboard keeps getting awry all day long. It goes iinto "not responding" mode frequently during the day. Is anyone else facing this issue too?
8 Comments
Tanumay
Active Level 3
Galaxy M
Same 😮💨
Gaurav16681
Beginner Level 2
Galaxy M
Yes I am facing this issue after Android 14 update on my F34 5G, next day I received an official call from samsung about the issue & they confirmed about the issue and they told it will be resolved soon
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wmk1
Active Level 4
Galaxy M
Same problem occuring everyday.
cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can check the device in safe mode and for the safe mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue persists, kindly share the report of the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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vikram1999
Active Level 3
Galaxy M
Not working for keyboard issue
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KG23
Active Level 4
Galaxy M
None of the steps helped in resolving the issue
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vikram1999
Active Level 3
Galaxy M

Yess, dont know how to fix it.

RAMESHREGAR
Beginner Level 2
Galaxy M
after update andriod 13 to andriod 14 samsung a23, some time not show navigation soft button and notification bar not not show and this issue not solved permanent.
solution ?
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