Is someone facing any rapid heating or battery drain issue in M15. Currently in Kolkata I'm facing heating and battery drain after upgrading to Android 16. In March kolkata is not that hot though! Kindly suggest
Bhai, bilkul tension mat lo! Android 16 ek bohot bada major system update hai. Jab itna bada update install hota hai, toh system files background mein poore phone ko re-index karti hain. Is wajah se processor hamesha high load par rehta hai aur phone garam hokar battery tezi se drop karta hai. Kolkata ke thode thande mausam mein bhi agar phone heat ho raha hai, toh aap ye 3 solid steps lijiye, phone ekdum makkhan chalega: Wipe Cache Partition (Most Important): * Sabse pehle apne phone ko switch off kijiye. Power aur Volume Up button ko ek saath daba kar recovery mode mein jayein. Volume keys se navigate karke 'Wipe Cache Partition' par jayein aur Power button se select kar lein. Isse purane software ki junk files delete ho jayengi bina aapke personal data ko nuksan pahunchaye. Phir phone ko Reboot kar lein. Use Thermal Guardian (By Samsung): Samsung ke Galaxy Store par jao aur "Good Guardians" app download karo. Uske andar aapko Thermal Guardian milega. Wahan temperature threshold ko -2 degree par set kar do. Isse system heavy task ke time CPU ko control mein rakhega aur phone garam nahi hoga! Turn On Light Performance Mode: Settings > Battery > Performance profile mein jaakar use "Light" par set kar dein. Isse aapki daily apps chalne ki speed par koi farak nahi padega, lekin gaming aur background tasks ke time processor battery bachaega aur heat kam generate karega. Bhai, update ke baad kam se kam 1 hafte ka time lagta hai system ko properly optimize hone mein. Tab tak ye steps zaroor follow karo! ⚠️ Ek Choti Si Help: Bhai, agar in solid solutions se aapke M15 ki heating aur battery drain problem solve ho jaye, toh please mere is reply ke right side mein 3 dots (⋮) par click karke "Accept as Solution" zaroor mark kar dena. Shukriya aur chill maaro
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.
▶ Galaxy device Battery drainage issue: Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.
1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.
2. Check device network fluctuation. Avoid usage in areas with low network/fluctuation.
3. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.
4. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.
6. Turn off auto sync of e-mails, app data etc. Open notification panel > Turn off auto sync option.
▶ Galaxy device heating issue: 1.Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them. 2. Decrease the screen brightness. 3. Close background running apps. 4. Uninstall the unnecessary apps. 5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue. 6. Avoid usage of mobile phone when charging.
7. Update software: Go to Settings > Software update > Download and install > Check for software update > If Software update available > Download > Downloading updates > Install now Note: Your phone will restart after the update is installed.
8. Reset the device: IMPORTANT: • Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. • Remember google password before resetting the device because it is required during initial setup. • If you do not remember it, then reset, (Forgot password) your google account. • For this: • Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next
Please follow the below steps to reset the device: Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps)
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
