Original topic:

software issue

(Topic created on: 07-04-2020 04:04 PM)
200 Views
Dheeruprajapati
Active Level 1
Options
Galaxy J
Samsung galaxy j6 after android 10 update my phone is auto switched off please fixed problem.
14 Comments
Galaxy J
bhai aaj hi hua hai automatically switched off or jab on kiya to sirf samsung naam likha hua araha tha
0 Likes
Ab1196
Active Level 10
Galaxy J
You need to visit Samsung service centre to fix the issue. Update katey waqt kisikisi Ko hota hai yeh problem.
0 Likes
Anonymous
Not applicable
Galaxy J
Mera to sahi chal raha h
0 Likes
Anonymous
Not applicable
Galaxy J
I am facing same problem with my M30s
0 Likes
cs-member13
Expert Level 4
Galaxy J

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to  resolve auto restart issue please follow below given steps:-

Go to Settings > General management > Reset > Turn off auto start.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes