jiobala
Beginner Level 3
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Galaxy J
Dear sir/madam,

am working in JIO ...... I want deactivate and uninstall airwatch agent in my Samsung j7 pro.... but problem occur as shown in attachment sir.... so please clear my issue as soon as possible sir...b2dd13de-c0c1-45ef-9612-b6dab09db650.jpg
8 Comments
Phoenix7
Active Level 7
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Galaxy J
clear data of airwatch agent and do a reset app preferences..
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Asok
Active Level 8
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Galaxy J
only way hard reset to your phone
sanch
Active Level 3
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Galaxy J
just switch of the device administrator permission given to the app
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jiobala
Beginner Level 3
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Galaxy J
its does on enable as show in pic
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monu99
Active Level 3
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Galaxy J
reset your phone
no have other way
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admin_
Expert Level 5
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Galaxy J
Thank you for reaching out to the Samsung community! Kindly uncheck the airwatch agent from the device administrator and try to uninstall the application. In case the issue still remains, we welcome you to approach us via remote access feature under support option in Samsung Members App.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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sony2y3
Beginner Level 3
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Galaxy J
Guys, no need to reset the phone. just open airwatch agent app (app name may be shown as HUB in app drawer), click on this device, click on unenroll device. takes just a second and once it is done, it will get deactivated automatically. thereafter you can uninstall the app.
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Samsung_yLWNvAR
Beginner Level 2
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Galaxy J

There us no unenroll option. Please suggest alternatives.

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