Highlighted
Beginner Level 2
mask apps was a great feature of s secure, But after download a 30 mb update of 3-july-2020 update, it is not working properly.
Before this update any app wich is masked, was worked in s secure. but now, if i want to run a masked app, it is not running. to run masked app it require to unmask it. which is very hatful. apps also not working in background when it is masked


1 Comment
Highlighted
Moderator
Moderator

Hey if you're still facing this issue with the Secure Folder, then please turn out to the feedback section and raise an error report.

 

Kindly follow the steps as below:

 

 Log in Samsung Members app > Click “+ button” at the bottom right > Click “Send feedback” > Click “Error reports” > Add detail of the issue and attach the system log data (click checkbox)

 

*When you abstract the log file. Please check off the pop-up message: log file delivered

 

You can also check this link which explains in detail the entire steps to send feedback: https://r2.community.samsung.com/t5/Community-Guidelines/Send-Feedback-Report-a-Bug-to-Samsung/m-p/3...

Reply
Loading...