Is there any problem with the network in J7 2016 ... because I am facing this problem with my set ... let me explain, when I use my JIO sin card in my J7 2016 it shows week network strength in network sign bars ... I see minimum bars...but when I use the same SIM card in other 4G phones it works much better ...
Thank you for reaching out to the Samsung community! We apologize for the network issue facing in your device. We would like to inform you kindly follow the steps below to resolve your concern:-
- Ensure that network frequency of your device should be selected on Auto-mode. - Please run your device in safe mode. - Please do reset your device on factory mode after taking the data backup Via Smart switch. - If still issue persists, we would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the Service Engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
