Samsung j7 prime camera flash problem

[MURTE]

How to solve this problem.when I take a shot using rear camera when flash light on the photo becomes black . The camera and flash can't sync at correct timings.what is the reason

[primelover]

same problem i faced today

[Rahultechz]

tried formatting the phone??

[thelegend]

try running in Safe mode

[admin_]

"Thank you for sharing your concern. Let me recommend some steps to further isolate and determine the issue faced by you in your device. Please be aware that device speeds may vary based on multiple outside factors.
1) Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity)
2) Turn on the Auto Flash (If Available in the Device)
3) Reset the Camera (From the Camera Setting)
4) Software update via FOTA, Kies or SMART Tool. "
Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[9411aryan]

Flash light was not doing work

[manojkumat]

How to solve lake a photo night flash light can't blown