Original topic:

Samsung heat and battery

(Topic created on: 04-28-2018 09:40 PM)
425 Views
shubhampat25
Active Level 5
Options
Galaxy J
The recent update given to the phone was the worst update ever. Phone starts lagging and I need to charge it 3 times a day. But before the update even with heavy gaming phone gives me Backup of 5 hrs without heating issue.
3 Comments
gurjarboy
Active Level 2
Galaxy J
same problem
0 Likes
admin_
Expert Level 5
Galaxy J
Thank you for being a part of Samsung community. We apologize for the issue you are facing in the device after the update. Please provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
0 Likes
sai2001
Active Level 1
Galaxy J
same problem
0 Likes