Original topic:

J7 2016 charging issue.

(Topic created on: 12-22-2018 11:05 AM)
1447 Views
HariPrashanth
Active Level 6
Options
Galaxy J
Hi, This is Prashanth and I've been using j7 2016 model running on nougat for the past 3 years. I use Samsung charger that came with the box. Since yesterday, my phone's charging speed has reduced. It takes 4 hours to reach 60% from 10%. Same scenario even in safe mode. Last time when i had slow charging issue, I brought a new charging cable from Samsung service centre and the issue had been resolved.
 I have not updated my device to Oreo via FOTA update as the previous update ruined my battery life. I also checked my phone's charging speed with another samsung charger and the charge speed is absolutely fine. Problem persists only with my charger. So please guide me if I've got to buy another charger or what i should do.
 
My phone does not heat up at all. Temperature of phone while charging is normal. 

Thanks in advance,
Prashanth  
23 Comments
nax
Active Level 4
Galaxy J
I think you should buy a new charger.
HariPrashanth
Active Level 6
Galaxy J
Thanks
0 Likes
ammu38
Active Level 7
Galaxy J
after oreo update I have facing same issue in my j7 prime.
HariPrashanth
Active Level 6
Galaxy J
That's exactly why i didn't update my phone to Oreo and yet i face same issues.
Gurmeet1
Expert Level 4
Galaxy J
battery works fine in my j7 6 after oreo
HariPrashanth
Active Level 6
Galaxy J
how long does your battery last after charging Upto 100%
GuruvirMongia
Active Level 5
Galaxy J
change cable
Gurmeet1
Expert Level 4
Galaxy J
it consume 3%in overnight
Gurmeet1
Expert Level 4
Galaxy J
1.5 data consumed only 10 %battery