Original topic:

SD card

(Topic created on: 03-25-2018 01:11 AM)
359 Views
Chottadon
Beginner Level 3
Options
Galaxy J
Hi ,I am a samsung galaxy j7 pro user which is bought few monts earlier.I used a 32 the microsd card in my mobile which I had encrypted but today I locked my phone when I made a pattern lock and forgot it. I got my phone reset from a shop but I was unable to decrypt sd card as my phone was locked. when I inserted my encrypted sd card in my locked phone then it was asking me to decrypt the card then only I can use it 😟😟😢😢

What to do now .I have some important data in my card😓😓
9 Comments
djrocker
Active Level 3
Galaxy J
u have to format it only then u can use it.
u can't decrypt it now and get your data back.... sry but your bad👍
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Chottadon
Beginner Level 3
Galaxy J
i am not able to understand what u r trying to say???
how can i decrypt it??
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SUREJSJ
Active Level 10
Galaxy J
Encrpting / Decrepting of SD card is device related function so far device is not reset. Once device reset it lose its decrepting ability.
Samsung should explain the encrption with required caution about usage of function.
Rangez
Active Level 7
Galaxy J
Samsung gives caution dear in advance
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manjeet100
Active Level 5
Galaxy J
यह बिक गया Samsung वाले चाइना के हाथ म******
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Rangez
Active Level 7
Galaxy J
No the application cannot decrypt data when everything is lost after reset.
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Rangez
Active Level 7
Galaxy J
I dont think there can be any method of decrypting it because the algorithm by which you had encrypted the phone already got erased when your phone was reset. Always take a backup of your SD card in future because of such an uncertain event.

Sad to see you loosing your data. Dont worry it was just data and not life. Life is still ahead for you therefore you can recreate fresh memories from now and enjoy. Best of luck.
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admin_
Expert Level 5
Galaxy J
Thank you for reaching out to the Samsung community! We would like to inform you that the SD card can be decrypted from the device settings. As you have reset the device the settings has been changed and hence SD card cannot be decrypted.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
ritss
Beginner Level 2
Galaxy J
how can i saved my images automatically on sd card
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