Original topic:

Network Issue In Samsung J7

(Topic created on: 05-24-2017 08:35 PM)
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Puneet1306
Active Level 3
Options
Galaxy J
can anyone tell, How to rectify the network issue which came after samsung Update...
17 Comments
Puneet1306
Active Level 3
Galaxy J
Or while changing location / Moving..
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Bipul
Active Level 4
Galaxy J
bro it is a problem of jio sim.it is not a problem of software update.switch to AIRTEL 4G and check the difference.I also use j7 but there is no network issues in airtel.
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Puneet1306
Active Level 3
Galaxy J
bcoz airtel works on all 3 networks.. 4G 3G 2G
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Galaxy J
i solved my network issue after update but still facing slow charging
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Puneet1306
Active Level 3
Galaxy J
which update..??
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Galaxy J
3 days ago
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Puneet1306
Active Level 3
Galaxy J
Am asking which update..?? Can u share the pic of latest firware u have installed in ur phone... plzzz
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admin_
Expert Level 5
Galaxy J
"Thanks for being with Samsung and for sharing your.
Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually as follows:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider.
"
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