J7 pro battery issue

[Anonymous]

standby mode mein charge nhii horha.....use kar rha hun charge horha hai bt slow......safe mode b kar lia....hard reset b cable b change kar...li bt still slow charging....ore kisi k j7 pro mein prob hai

[naivedh]

replace charger and cable both otherwise do os installation using Samsung software.

[Anonymous]

os imstallation matlb.....

[gimmemoney]

kuch nahi . agar nahi aata h to mat chero mobile ko. service centre m le jao thora pesa hi na lega, kamsekam risk tumhara to nahi rahega na.

[gimmemoney]

aur mera j7 pro to mast chal rha h. 1.5 hrs m full charge ho jata h jab m sara app ko minimise jarke phone charge hone deta hu tab. aur jab use karte rhta hu tab to 2 ghante lag jate h.

[naivedh]

using Samsung Kies

[admin_]

Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

[dexter1w3]

there is no prob with my j7 pro you should change replace your cable...

[rohithcool]

same battery issue slow charging...takes too much time

[s_shahid]

yes even i too have this problem in my j7 pro