Original topic:

J7 Prime/On nxt issues after 3 updates in September 2017

(Topic created on: 10-10-2017 02:57 PM)
923 Views
SSNX9529
Active Level 7
Options
Galaxy J
1)Charging slowly. Taking 4.5hours.
Reverse charging from 90-80% and 15%-0%.
👆(Battery charging bug acknowledged by samsung because of nougat update. Fixed on A5 and A3 2016 in europe a few days ago. When will J series in india get the bug fixed?)

2)Battery life has decreased slightly, android 7.0 problem. Would love an update to 7.1.1 and Samsung experience 8.5.

3)Game launcher not working.

4)Phone freezes on connecting to any smart tv via S view/miracast. Totally sucks.

Have factory reset phone. Tried 5 different chargers. Have wiped everything and tried. Tried safe mode. Nothing helps.

Those who don't have these issues, good for you. congratulations. No need of hate comments. Many users are having these problems.
Thank you.

Admin, give me proper replies, I'm tired of copy paste answers.
14 Comments
admin_
Expert Level 5
Galaxy J
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
0 Likes
msayeed
Active Level 3
Galaxy J
same problem here.
msayeed
Active Level 3
Galaxy J
they said they would roll out a binary update SOON.However until now no news.Samsung please keep your promise.
SSNX9529
Active Level 7
Galaxy J
Samsung korea fixed the bugs for A5 and A3 2016 in europe after gsm arena made a post about it.
Sadly, in india, nobody cares about us J series users even though samsung's 70% profit and market share comes from it.
0 Likes
vicky11v
Beginner Level 3
Galaxy J
such a fake promises
when i start to play 8ball pool and some other games like football league cup it start to freeze..... headache comes all the day