Internet Problem

[ShamsN]

In my Galaxy J7 (SM-J700F model) even when the network strength os good, the internet connection works very slow. Seen this problem with some similar devices. How to resolve it?

[rajkm008]

which sim card you're using?

[ShamsN]

Airtel bro.

[rajkm008]

its airtel network problem, plz insert the another operator sim card like jio sim andcheck the data speeds if its works fine then its airtel network problem not the device problem

[ShamsN]

But bro in our home another mi device is there in that same airtel network gives around 500-700 kbps constant speed thats why I think its device problem, but yes in my device other network (idea) works good.

[rajkm008]

if still the problem persists please contact service provider they may give you the solution or fix the issue..

[rajkm008]

Most of users complained about airtels slow internet speed and many users switched airtel to jio...

[rajkm008]

if u have another airtel sim card yourself try that also on your device and see whether it's working fine aren't...

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support