Check your battery health , if any swelling then replace with original new ,
Just place battery in plane surface and spin the battery if spinning then battery issue ,
normally battery not able to spin until it swell ,
If not solved then Go to service center of Samsung because it can be motherboard issue ,
As today's application give more features and use more power , it can be the reason for that , if there is any restricted or optimize option in battery so do with the application which you don't use , or optimize them which you use less ,
Today's application are not performing well in today's mid range devices ,
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:
Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory
Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).
Please follow the below steps: 1. Swipe down on the home screen to open the notification panel. 2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Thank you for writing to Samsung. Warm regard, Samsung customer support
