Guru888
Beginner Level 2
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Galaxy J
Hi All - I am looking for android latest version upgrade to my mobile (Samsung J7 Max) purchased on 2019. I am currently using 8.1 version which is old and not compatible for my usage. Can anyone pls assist how do I upgrade at the earliest? I already raised this issue with samsung customer support today...
8 Comments
DarshanChatterjee
Expert Level 5
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Galaxy J
There is no way officially. You have to go with Custom rom.
GalaxyA51user
Expert Level 5
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Galaxy J

No one makes custom rom for Mediatek devices.

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Guru888
Beginner Level 2
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Galaxy J
Can I get the upgrade in samsung service centre?
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DarshanChatterjee
Expert Level 5
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Galaxy J
No. Not possible.
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GalaxyA51user
Expert Level 5
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Galaxy J

J7 Max in 2019? Very late, the 2019 A series has great phones, like A30, which is cheap and more. 

Guru888
Beginner Level 2
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Galaxy J
Yes J7 Max. I need to upgrade android in my advice to use some official apps
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Galaxy-A30s
Expert Level 5
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Galaxy J
Oh! This is a sad thing, but we can't do anything now. Samsung discontinued making J series and now no more updates in J series. You have to buy a new phone and this is the last option. 😕 😕 😕
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Samsung_Support2
Expert Level 1
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Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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