Vcdulaganathan
Beginner Level 4
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Galaxy J
I using galaxy j7 i getting notification often my storage full I check my phone storage it's showing other files in storage I can't delete or clear it how can I solve this problem plz guide me 
6 Comments
RajeshKumar21
Expert Level 3
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Galaxy J
That's others is Misc Files
data of apps , cache of apps , and hidden files

to remove that
clear data and cache of that apps which having high storage occupied
e.g Telegram ,fb, google ,etc

and

if possible then do reset phone [ BEFORE THIS TAKE BACKUP OF ALL YOUR DATA/FILES ]
Vcdulaganathan
Beginner Level 4
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Galaxy J
thanks for your reply
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Aakashkarmakar
Active Level 2
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Galaxy J
Use Google file.
Vcdulaganathan
Beginner Level 4
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Galaxy J
how to use file
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Aakashkarmakar
Active Level 2
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Galaxy J
install the app and clear junk file .........
Samsung_Support2
Expert Level 1
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Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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